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FAQ'S

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FAQ'S for Portrait commissions

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What do you use?

I use a combination of pastel pencils, soft pastels & pan pastels on Clairefontaine pastelmat.

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How long will it take?

Please allow 2 - 4 weeks 'turnaround' for a single pet portrait, as it can take 40+hrs of concentrated work to create a detailed portrait.

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Do I need to pay a deposit?

Yes, I require a 50% non-refundable deposit before I will start work on any commission, with the balance due after completion of the portrait prior to shipping.  

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How will the finished portrait be sent?

All portraits will be sent mounted, ready to frame, placed under a sheet of glassine paper & packaged between foam board to protect against damage or smudging during transportation/shipping, sent via Australia Post with a tracking number - Free shipping for portraits within Australia.​

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What’s included?

All portraits will come with a certificate of Authenticity & information guide about pastels & framing tips.

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Can I use any photo?

No, due to copyright law, all photos taken by a professional photographer will require permission from the photographer before I can use them! All photos must be good quality clear images as the quality & detail of the finished portrait is fully dependent on the provided photos – Blurry or unclear photos take longer to work from & require some guess work to fill in the details which could result in a less than accurate representation of your pet.

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What sizes are the Portraits?

My portraits are available in four sizes: 

  • 13cm x 13cm (5”x 5”) - head & shoulders only

  • 21cm x 15cm (6" x 8") - head & shoulders only

  • 30cm x 20cm (12”x 8”) - full body | head & shoulders

  • 40cm x 30cm (16”x 11.5”) - full body | head & shoulders

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Can I have more than one pet in the same portrait?

​Yes, you can definitely have more than one pet in the same portrait!  You just need to send through photos of each pet that you want to include, I will then come up with some 'mock' compositions which I will send to you for your approval.​

 

Does it cost extra to add an additional pet to the same portrait?

I am including one additional subject in same portrait at no extra charge. More than one additional subject in the same portrait will incur an extra charge of 20% due to the extra time and work involved.

Please Note:

This option is not available for the 13 x 13cm portrait due to the size.

Maximum of two pets - head & shoulders only - for the 21 x 15cm size

Full body options are only available for 30 x 20cm - 40 x 30cm sizes

 

​Can I be included in the portrait with my pet?

Yes, you can! I love to create portraits of pets & their people!

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Do you have a payment plan?

I'm happy to discuss a payment plan option on the understanding that the portrait will only be shipped after the receipt of the final installment.

 

Best contacted via email: teresa@artbytweefineart.com

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ARTBYTWEE FINE ART

"Thinking About a Horse or Pet Portrait? Let's Chat!"

Boynaup

Western Australia 6237

© 2023 by Artbytwee Fine Art. All Rights Reserved.

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